If for any reason, you are not satisfied with your KPS Essentials purchase, we will be happy to complete an exchange or refund. Fill out the form below containing your full name, email address, order number, and reason for return.

Next, return the merchandise within 30 days of receipt of your purchase. Shipping & Handling fees are not refundable.

*Please note that we are unable to accept returns of the Rose Quartz Gua Sha set for product integrity and hygiene reasons.

Can I return/exchange products purchased from a different retailer on kpsessentials.com?

No, any products purchased at one of our retail partners must be returned to that retail partner. Only products ordered from kpsessentials.com may be returned to kpsessentials.com.